Originally Posted by Tearstone
It is much more complex than that. Most people understand that I depend on another company to build these turbo kits and I simply resell them. While I 100% agree with you and I assure you as Ujash will understand my frustration as well, that I am doing everything I can in my power to make the best of a bad situation.
But unlike other companies that have given up on communities in the past by pretty much stealing their money, I am not giving up. I have obviously made the mistake of taking people's money and giving it to a company that has no regard for customer service or sensitive to my companies' needs to serve customers properly. I assure you, ask anyone on this forum that has bought anything other than a turbo kit from me how their experience was and it is top notch. Luckily the turbo kit supplier has recognized that they are not so good at serving customers and have agreed to let me order the parts through my own supply channels from now on.
My company has just now finally gotten to a position of being able to do this in light of the constant false promises that we have received from this company "that the turbos will be here tomorrow". In the mean time I've been making continuous round trips to this shop which is 120 miles away to keep picking up parts from them and building the kits until I get money to order the rest. Please, I ask for your support not your condemnation.
Hey, if you have any other questions, fire away.